New Orleans Foundations Training

Sunday Event & Emergency Operations Bootcamp

Sunday

19

Build real-world skills in the Events & Emergency Operations Bootcamp, a full-day training targeted to hone the operational capacities that overlap most directly between event production and emergency readiness. This training unfolds on the campus of The National WWII Museum, one of the country’s most important cultural institutions. Whether you’re strengthening organizational operations, positioning venues as community resilience hubs, or building practical skills to support your community through disruption, you’ll gain hands-on experience through interactive training and scenario-based exercises.

9:00 am

Welcome & orientation

We’ll get settled into the space, walk through basic housekeeping and orientation on the grounds of our fantastic host campus of the Higgins Hotel and National WWII Museum, and introduce the learning arc for our training day together.

9:15 am

Event & Emergency Resilience: An Operational Framework

This session establishes the foundational insight that event operations & emergency response utilize identical infrastructure and skills, deployed under different circumstances. Participants will learn to apply the four pillars of event resilience to their planning and explore the value of mapping existing emergency management frameworks to organizational operations. By the end of the session, participants will be able to assess their organization’s existing event operations using the four pillars framework and begin identifying where their operations already or could function as emergency response infrastructure.
Icebreaker Activity: Four Pillars Roses & Thorns

You’ll assess your own organizations or past events through the Four Pillars lens, identifying strengths and gaps, then share patterns across institution types to recognize common challenges and opportunities.

Opening plenary

This panel brings together practitioners who have managed real events and emergencies at scale — from citywide disaster response and active-threat incidents to the daily security calculus of venues hosting tens of thousands of visitors to coordinating planning for Mardi Gras and hundreds of other events every year. Panelists will draw on that operational depth to discuss where event infrastructure and emergency response already converge in practice, what the last two decades of hard lessons in New Orleans reveal about preparedness, and where they see the greatest untapped potential for cultural venues and emergency management to work from shared systems.

  • Collin Arnold — Director, New Orleans Office of Homeland Security & Emergency Preparedness (NOHSEP)
  • Jon Barnwell — Associate Vice President of Safety & Security, The National WWII Museum; Host of the IFCPP 2026 Conference
  • Andrew Palumbo — Director of Security, New Orleans Ernest N. Morial Convention Center; retired NOPD (25 years), former Special Events operations and incident planning lead
10:00 am

Events as Cross-Sector Catalysts for Disaster Readiness

Opening plenary

This panel brings together practitioners who have managed real events and emergencies at scale — from citywide disaster response and active-threat incidents to the daily security calculus of venues hosting tens of thousands of visitors to coordinating planning for Mardi Gras and hundreds of other events every year. Panelists will draw on that operational depth to discuss where event infrastructure and emergency response already converge in practice, what the last two decades of hard lessons in New Orleans reveal about preparedness, and where they see the greatest untapped potential for cultural venues and emergency management to work from shared systems.

Panelists

Jon Barnwell — Associate Vice President of Safety & Security, The National WWII Museum; Host of the IFCPP 2026 Conference

Norris Yarbrough — Senior Security Manager, Armed Division, WWII Museum

Joseph Frank — Chief of Public Safety, Caesars Superdome and Smoothie King Center

10:45 am

Operational Systems Hands-On

This session provides hands-on training in four operational systems critical in both events and emergencies: water/sanitation, power, radio, and audio/PA. Rotating through stations in groups, participants will learn to operate essential equipment and recognize when to coordinate with specialists versus make informed decisions independently. By the end of the session, participants will be able to perform basic capacity calculations for water and power systems, operate radio and PA equipment using proper protocols, and assess operational decisions through the four pillars framework.

Water & Sanitation

Portable toilets, refill stations, hand-washing stations; capacity calculations; ADA requirements; standalone vs. integrated infrastructure

Radio operation & fundamentals of internal communications

Operate radio equipment using proper protocols and discipline, and understand the basics of other useful internal communication protocols including text/phone trees

Audio & PA systems

Preventing feedback, rule of thumb for coverage area, basic microphone and PA operation; accessibility considerations for audio communications

Power systems

Battery capacity, generator sizing, basic electrical safety; what powers what; calculating event and emergency power needs

12:20 pm

Foodways “appetizer” session

 

12:30 – 1:15 PM | Lunch

1:15 pm

Introduction to the afternoon program

Regroup and transition from this morning’s frameworks to our afternoon program, including an interactive gameshow to test our knowledge. Time for questions.

1:30 pm

Mapping local readiness ecosystems

This session reframes organizational relationships from transactional contacts to resilience infrastructure—the network of partners that strengthens capacity across normal operations and crisis response. Participants will learn to identify stakeholder categories relevant to both event and emergency contexts, recognize the value of geographic risk assessment for their operations, and explore opportunities for partnership and mutual aid agreements with other agencies and organizations. By the end of the session, participants will be able to conduct stakeholder network mapping using the ACRA framework and create an action plan to strengthen one priority relationship.
2:20 pm

Calm and clear communications

This session builds competency in communication protocols and strategic message design across operational contexts—from routine staff briefings to crisis communications. Participants will learn to distinguish between internal and external communication needs, design accessible communications for diverse audiences, structure effective briefings adapted to different contexts, and apply ICS communication principles to emergency action plans. By the end of the session, participants will be able to deliver a clear pre-event staff briefing and evaluate emergency communication protocols for accessibility and strategic effectiveness.
2:50 pm

Ingress, Egress, and Evacuations

A walking tour of The National WWII Museum grounds that doubles as a live learning session around topics of ingress, egress, and evacuation. We’ll learn about screening techniques, emergency messaging systems, and accessibility considerations for evacuations, while also taking a hands-on look at the campus generator and other critical operational systems.

3:40 pm

Wrapping up

We’ll close out the day with a quick reflection, giving an opportunity to crystallize our insights from the day and our next steps to keep the momentum moving forward! We’ll also briefly cover logistics for participants who’d like to test out for their formal ReadyWhen certificate.

One weekend. One extraordinary city as a classroom. Skills that are #ReadyWhen you need them most.

This training aligns with #ReadyWhen, a project of Majestic Collaborations in collaboration with Performing Arts Readiness. It brings the best of what we’ve learned from over a decade in the field directly to arts and cultural spaces to help them strengthen their resilience through community disaster readiness.

The New Orleans program is made possible thanks to the support of the International Foundation for Cultural Property Protection, the National WWII Museum, and local partners.