New Orleans Foundations Training
Sunday Event & Emergency Operations Bootcamp
Sunday
19
Build real-world skills in the Events & Emergency Operations Bootcamp, a full-day training targeted to hone the operational capacities that overlap most directly between event production and emergency readiness. This training unfolds on the campus of The National WWII Museum, one of the country’s most important cultural institutions. Whether you’re strengthening organizational operations, positioning venues as community resilience hubs, or building practical skills to support your community through disruption, you’ll gain hands-on experience through interactive training and scenario-based exercises.
9:00 am
Welcome & orientation
We’ll get settled into the space, walk through basic housekeeping and orientation on the grounds of our fantastic host campus of the Higgins Hotel and National WWII Museum, and introduce the learning arc for our training day together.
9:15 am
Event & Emergency Resilience: An Operational Framework
Icebreaker Activity: Four Pillars Roses & Thorns
You’ll assess your own organizations or past events through the Four Pillars lens, identifying strengths and gaps, then share patterns across institution types to recognize common challenges and opportunities.
Opening plenary
This panel brings together practitioners who have managed real events and emergencies at scale — from citywide disaster response and active-threat incidents to the daily security calculus of venues hosting tens of thousands of visitors to coordinating planning for Mardi Gras and hundreds of other events every year. Panelists will draw on that operational depth to discuss where event infrastructure and emergency response already converge in practice, what the last two decades of hard lessons in New Orleans reveal about preparedness, and where they see the greatest untapped potential for cultural venues and emergency management to work from shared systems.
- Collin Arnold — Director, New Orleans Office of Homeland Security & Emergency Preparedness (NOHSEP)
- Jon Barnwell — Associate Vice President of Safety & Security, The National WWII Museum; Host of the IFCPP 2026 Conference
- Andrew Palumbo — Director of Security, New Orleans Ernest N. Morial Convention Center; retired NOPD (25 years), former Special Events operations and incident planning lead
10:00 am
Events as Cross-Sector Catalysts for Disaster Readiness
Opening plenary
This panel brings together practitioners who have managed real events and emergencies at scale — from citywide disaster response and active-threat incidents to the daily security calculus of venues hosting tens of thousands of visitors to coordinating planning for Mardi Gras and hundreds of other events every year. Panelists will draw on that operational depth to discuss where event infrastructure and emergency response already converge in practice, what the last two decades of hard lessons in New Orleans reveal about preparedness, and where they see the greatest untapped potential for cultural venues and emergency management to work from shared systems.
Panelists
Jon Barnwell — Associate Vice President of Safety & Security, The National WWII Museum; Host of the IFCPP 2026 Conference
Norris Yarbrough — Senior Security Manager, Armed Division, WWII Museum
Joseph Frank — Chief of Public Safety, Caesars Superdome and Smoothie King Center
10:45 am
Operational Systems Hands-On
This session provides hands-on training in four operational systems critical in both events and emergencies: water/sanitation, power, radio, and audio/PA. Rotating through stations in groups, participants will learn to operate essential equipment and recognize when to coordinate with specialists versus make informed decisions independently. By the end of the session, participants will be able to perform basic capacity calculations for water and power systems, operate radio and PA equipment using proper protocols, and assess operational decisions through the four pillars framework.
Water & Sanitation
Portable toilets, refill stations, hand-washing stations; capacity calculations; ADA requirements; standalone vs. integrated infrastructure
Radio operation & fundamentals of internal communications
Operate radio equipment using proper protocols and discipline, and understand the basics of other useful internal communication protocols including text/phone trees
Audio & PA systems
Preventing feedback, rule of thumb for coverage area, basic microphone and PA operation; accessibility considerations for audio communications
Power systems
Battery capacity, generator sizing, basic electrical safety; what powers what; calculating event and emergency power needs
12:20 pm
Foodways “appetizer” session
12:30 – 1:15 PM | Lunch
1:15 pm
Introduction to the afternoon program
Regroup and transition from this morning’s frameworks to our afternoon program, including an interactive gameshow to test our knowledge. Time for questions.
1:30 pm
Mapping local readiness ecosystems
2:20 pm
Calm and clear communications
2:50 pm
Ingress, Egress, and Evacuations
A walking tour of The National WWII Museum grounds that doubles as a live learning session around topics of ingress, egress, and evacuation. We’ll learn about screening techniques, emergency messaging systems, and accessibility considerations for evacuations, while also taking a hands-on look at the campus generator and other critical operational systems.
3:40 pm
Wrapping up
One weekend. One extraordinary city as a classroom. Skills that are #ReadyWhen you need them most.
This training aligns with #ReadyWhen, a project of Majestic Collaborations in collaboration with Performing Arts Readiness. It brings the best of what we’ve learned from over a decade in the field directly to arts and cultural spaces to help them strengthen their resilience through community disaster readiness.
The New Orleans program is made possible thanks to the support of the International Foundation for Cultural Property Protection, the National WWII Museum, and local partners.